Terms & Conditions for casino live

By accessing the casino live website, creating an account, or using any feature of the platform — including live casino games, sports betting, fish games, slots, or the mobile app — you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

If you do not agree with any part of these terms, do not register an account or continue using the platform. casino live reserves the right to update these terms from time to time. Continued use of the platform after changes are published constitutes acceptance of the revised terms. The date at the top of this page reflects when the document was last updated.

To register and use casino live, you must meet all of the following conditions:

• You must be at least 21 years of age. casino live does not permit players under 21 to register or participate in any real-money gaming activity.
• You must be physically located in a jurisdiction where online gaming is not prohibited under applicable local law.
• You must provide accurate, current, and complete registration information. Providing false details — including name, date of birth, or contact information — is grounds for immediate account suspension.
• You may hold only one account on casino live. Operating multiple accounts is prohibited and will result in all associated accounts being closed and balances reviewed.
• You must not be acting on behalf of or registering an account for another person.

casino live reserves the right to verify your identity at registration or at any point during your use of the platform. This includes requesting government-issued identification and proof of address as part of KYC (Know Your Customer) procedures. Accounts that cannot be verified may be suspended pending completion of verification.

You are responsible for maintaining the confidentiality of your casino live login credentials. Do not share your username, password, or OTP codes with anyone. casino live will never ask you to provide your password through any channel — support staff, email, or chat.

• Use a strong, unique password for your casino live account.
• Log out of the platform when using a shared or public device.
• Contact support immediately if you suspect your account has been accessed by someone else.
• casino live uses SSL encryption and OTP verification to protect your account, but your cooperation in maintaining login confidentiality is essential.

casino live cannot be held responsible for losses resulting from unauthorised access to your account if those losses are caused by your failure to keep your credentials secure.

All games and betting markets on casino live are provided for entertainment. The following rules apply across all game types — live casino, sports betting, fish games, slots, and eBingo:

• Game results are final once confirmed by the platform. casino live does not reverse settled bets or game outcomes except in cases of a clear technical error, at casino live's sole discretion.
• Collusion, cheating, and exploit use are strictly prohibited. This includes coordinating with other players to manipulate outcomes, exploiting software bugs, or using automated tools to generate bets.
• Sports betting: In-play odds change in real time. Bets accepted after the outcome of a relevant event is known — whether due to a technical delay or otherwise — may be voided by casino live. Suspended markets will reopen as soon as real-time conditions allow.
• Void events: If a sporting event is cancelled, postponed beyond the standard settlement window, or declared void, all bets on that event are voided and stakes returned to player accounts.
• casino live reserves the right to limit maximum bet amounts on any market or game title without prior notice.

All transactions on casino live are processed in Philippine Peso (PHP). The following terms apply to all deposits and withdrawals:

• Funds deposited to your casino live account must come from payment channels in your own name. Third-party funding of accounts is not permitted.
• Withdrawals are processed to verified local payment channels — including Philippine bank transfers and e-wallets such as GCash and Maya — in the name matching the registered account. Payments to accounts held in other names will not be processed.
• casino live does not accept or process payments via credit cards or cryptocurrency for gaming transactions.
• Minimum and maximum withdrawal amounts apply and are displayed within the withdrawal section of your account.
• casino live will not apply any charges for standard withdrawal requests, though your receiving bank or e-wallet provider may apply their own fees.
• Withdrawal requests are subject to identity verification. Accounts that have not completed KYC may have withdrawal requests queued until verification is complete.

casino live reserves the right to delay or withhold withdrawal processing if there are reasonable grounds to suspect fraudulent activity, money laundering, or breach of these terms. In such cases, the affected player will be notified and given the opportunity to respond.

casino live may from time to time offer bonuses, cashback, or promotional credits to players. When such offers are available, the following general conditions apply:

• Each promotion will have its own specific terms, including eligibility criteria, applicable games, minimum wagering requirements, and expiry dates. These specific terms take precedence over these general terms for the duration of the promotion.
• Bonuses are intended for personal recreational use only. Abuse of promotional offers — including the creation of multiple accounts to claim bonuses more than once — is prohibited and will result in account suspension.
• casino live does not guarantee that any specific bonus or promotion will be available at any given time. Promotional offers may be changed, paused, or discontinued without prior notice.
• Bonus funds and any winnings generated from bonus play may be subject to wagering requirements before they are eligible for withdrawal. Details are specified in each promotion's individual terms.

casino live collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions. By registering an account, you consent to the collection, storage, and processing of your personal data as described in that document.

Key data practices include:

• Registration data — name, date of birth, contact details — is collected for account management and KYC compliance.
• Transaction data is stored for financial record-keeping and fraud prevention purposes.
• Gaming activity data may be used to identify and support players showing signs of problematic gambling behaviour.
• casino live does not sell personal data to third parties for marketing purposes.

casino live is committed to promoting responsible gaming. The platform is strictly for players aged 21 and above. The following player protection measures are in place:

• Players may request account self-exclusion at any time by contacting support. Self-excluded accounts will be deactivated for the requested period.
• Deposit and spending limits may be set at a player's request to help manage gaming budgets.
• casino live does not promote gaming as a source of income or guarantee any financial return from play.
• Players who show patterns of excessive play may be contacted by casino live's responsible gaming team.

For detailed guidance on managing your gaming habits, self-assessment tools, and support contacts, visit the Responsible Gaming page.

To the fullest extent permitted by applicable law, casino live is not liable for:

• Loss of funds or winnings resulting from your own negligence, including failure to maintain account security.
• Service interruptions caused by factors outside casino live's reasonable control, including internet outages, third-party payment processor delays, or force majeure events.
• Inaccuracies in third-party data feeds used for sports betting odds, where those inaccuracies could not reasonably have been detected before settlement.
• Any indirect, consequential, or special loss arising from use of the platform.

Nothing in these terms limits casino live's liability for fraud, gross negligence, or any liability that cannot legally be excluded.

casino live reserves the right to suspend, restrict, or permanently close any player account if:

• The player has provided false registration information or has failed to complete identity verification when requested.
• The account is found to be operating in breach of these Terms & Conditions, including multiple account ownership, bonus abuse, or cheating.
• There is reasonable suspicion of fraudulent activity or use of the platform for purposes inconsistent with personal recreational gaming.
• The player requests self-exclusion under the responsible gaming programme.

Where an account is closed for breach of terms, casino live will review any balance held and communicate its determination in writing. Balances associated with accounts closed for terms violations may be withheld in full where those violations involved financial fraud or manipulation.

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from your use of casino live that cannot be resolved informally through our support team will be handled in accordance with the dispute resolution process outlined below:

• Players should first contact casino live support with a written description of their complaint and the outcome they are seeking.
• casino live will acknowledge the complaint and provide a response within a reasonable timeframe.
• If the dispute is not resolved at this stage, both parties agree to attempt resolution through good-faith negotiation before pursuing any other remedy.

For support enquiries and dispute submissions, contact casino live at the email address listed in the footer of this page. Please include your account username and a clear description of the issue.

casino live may revise these Terms & Conditions at any time. When material changes are made, the "Last updated" date at the top of this page will be revised, and where practicable, registered players will be notified through the platform or by email.

Your continued use of casino live after any revision constitutes acceptance of the updated terms. If you disagree with the revised terms, you may close your account by contacting support before the revised terms take effect.